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Agency Operations
Professional Development
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This course is designed to encompass key issues in the business of agency operations. It looks at the various aspects of risk management, and outlines the workings of the insurance markets as they exist today. To highlight the importance of procedural issues, the course also focuses on issues of Errors and Omissions, and links the same to various aspects of the agency business.
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TOPICS COVERED:
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Introduction
- Lesson 1: DEALING WITH RISK
- Lesson 2: KEY ELEMENTS OF THE RISK MANAGEMENT PROCESS
- Lesson 3: INSURANCE MARKET CLASSIFICATIONS
- Lesson 4: ETHICS AND LEGAL RESPONSIBILITY
- Lesson 5: SALES AND MARKETING
- Lesson 6: ERRORS & OMISSIONS
- Lesson 7: AGENCY FINANCES
- LESSON 8: Insurance Regulation
- LESSON 9: Policy Illustrations
- LESSON 10: Consumer Protection in the Insurance Industry
- LESSON 11: Regulation of Insurance Trade Practices
This is a professional development course and cannot be used as real estate licensing or real estate continuing education. |
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